Skip to content
StillCue
PrivacySupportTerms
HomePrivacySupportTerms

Support

How can we help?

Straightforward help for StillCue on iPhone, iPad, and Apple Watch.

StillCue 1.0 · iOS 26, iPadOS 26, and watchOS 26 or later

Practice and safety

StillCue provides general wellness and exercise guidance, not medical advice, diagnosis, or treatment. Stop if you feel pain or discomfort. Rest and try again only when you feel comfortable and pain-free. If pain persists or returns, contact a qualified healthcare professional.

The Pain or discomfort action does not save a pain or symptom record. It may offer a gentler plan for you to review and confirm.

Plans and check-ins

Your goal and selected practice days create a clear Starter Plan. You can manually change the plan at any time. Too easy, About right, and Too hard answers can produce a bounded suggestion, but StillCue never applies a change without your confirmation and never increases the number of daily sessions automatically.

Notifications

Open StillCue Settings to turn notifications on or off, choose reminders at exercise time, and optionally select a lead time. If notifications were denied, enable StillCue under iPhone Settings → Notifications.

Lifetime Pro and purchases

Purchases are completed by Apple. To recover an existing Lifetime Pro purchase, open StillCue Settings → Lifetime Pro → Restore Purchases. Use the same Apple Account that made the purchase. StillCue does not receive your payment-card information.

Apple Watch

Install the StillCue Watch app from the Watch app on the paired iPhone. Complete onboarding and plan changes on iPhone, then open StillCue on both devices to refresh the current plan. A cached session can run without the phone nearby, and saved Watch completions synchronize when the devices reconnect.

Private sync and offline use

Core practice works offline. When iCloud is available, supported data synchronizes using the private CloudKit database of your Apple Account. Confirm that iCloud Drive is enabled and that StillCue can use iCloud if a second device or reinstall does not restore data immediately.

History, export, and deletion

Activity history includes sessions you finish and save, including partial sessions saved with completed work. Pro users can explicitly export activity as CSV. To remove stored session history and difficulty check-ins, use Delete All History in Settings and confirm the action.

Contact

Email StillCue Support

Include your app version, iPhone, iPad, or Watch model, and the steps that caused the issue.

Please do not send symptoms, diagnoses, pain details, sexual-health information, or other unnecessary sensitive information.

support@stillcue.app
StillCue

A private pelvic floor practice companion.

PrivacySupportTerms

© 2026 StillCue